Student Support

We do everything we can to help you succeed. We treat all our students as individuals, so we’ll help and support you during your time with us in whatever way suits you best. Whether you need lots of help or a little, our outstanding support systems will help you to achieve your full potential.

Student Services is open all year round and based at the front (Main Reception) area of the College’s Westoe campus. Opening times are:

• Monday – Thursday: 8am to 8pm
• Friday: 8am to 4.30pm

Please note: hours are reduced during holiday periods

Call: 0191 427 3900, email: info@stc.ac.uk

Personal Tutors

When you start your course, we’ll give you a personal tutor who will support you during your time with us. You can have one-to-one discussions with your tutor about any issues you have regarding your course. This provides you with a great opportunity to get feedback on your work and to discuss any problems you may have. 

ProMonitor

Tutorial support will use ProMonitor, a web based resource you can access 24/7, either in college or at home.  ProMonitor alows you to create your own learning plan, recording your hopes, fears, strengths and areas to develop.  You can see your own personal ‘targets’ and make sure your work hits the right level. 

Moodle Tutorial Framework

Your group tutorials will be set in your timetable and will be supported by a Moodle resource containing ‘Every Learner Matters’ themes.  These include; Being Healthy, Staying Safe, Making Positive Contribution, Enjoying and Achieving at College and Economic Well Being.  Group tutorials broaden your college experience and attendance is compulsory.

Learning Mentor

If you experience difficulties with your work, talk to our learning mentors who are on hand to give you extra support and encouragement. You can discuss any problems you have with your mentor who will give you the advice and guidance you need to fulfil your potential both academically and socially.

Counselling

If you’re having a difficult time personally or academically, our Counselling Service is here to help. All interviews are confidential and with a trained counsellor. Whatever your problem we will work with you to give you the help you need.

Student Handbook

Every year we produce a handbook that outlines the service you can expect us to provide you.  We want you to enjoy your time at South Tyneside College and to succeed. By letting us know when we are achieving our aims – and if we fall short – you can help us to help you. 

Careers and HE Guidance

Whether you want to go straight into employment after college or continue your studies at university, our advisers help you with advice on the options available to you to help you achieve your career aspirations.  We also have a careers library with information on employment opportunities, as well as a range of prospectuses for various universities.